Standard Delivery and Processing
Thank you for visiting and shopping at www.wonderfultt.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipping costs
Free shipping on US orders.
International shipping fees are the responsibility of the customer and are calculated based on various factors, including the number of items purchased, their weight, and the destination country/region. Please contact our customer service at service@wonderfultt.com before placing your order.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Estimated Delivery Time
1. US orders will ship from our local warehouse in the United States, and our delivery partners (such as: UPS, Fedex, USPS) will deliver to your delivery address.
|
Delivery partners |
Transit Time |
|
Fedex |
2-5 business days |
|
UPS |
2-5 business days |
|
USPS |
2-5 business days |
2. International orders (non-US) or out of stock in the US warehouse we will ship directly from our manufacturer.
|
Delivery partners |
Transit Time |
|
Fedex |
7-15 business days |
|
UPS |
7-15 business days |
Shipments may be delayed by a few days if we experience excess orders. Please allow extra transit days for delivery. If there is a noticeable delay in the delivery of your order, we will contact you by email or phone.
We do not guarantee carrier transit times. Estimated delivery times will be provided by the carrier and may vary due to weather or special circumstances.
Delivery partner
Our delivery partners are Fedex, UPS, USPS
We will choose the best logistics delivery method for customers according to the delivery address.
Buy multiple products in one order, will they be delivered at the same time?
We try to make sure that all your items arrive at the same time. However, our products are not always sent together as different shipping options are sometimes used depending on the product and its availability.
Shipping rules
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Free shipping is only available on US orders.
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International buyers (non-U.S.) please contact our customer service before ordering to see if delivery is possible.
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We are not guaranteed for the shipping transition time. The estimated delivery time will be provided by the shipping carrier, the ETA may vary due to the weather or special situation.
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If you need to cancel your order, please contact us within 24 hours of placing your order. If we processed and shipped your order within 24 hours and we are not able to cancel your order. If you contact us after it's been shipped, we are not able to recall the order. You can return it to our US warehouse once you receive the package. Please see our return policy for more details. If we did not process your order, we are able to cancel it per your request.
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Tracking number will be sent to customer once we send out the package.
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We do not offer local pickup.
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We support shipping to APO/FPO addresses. Shipment is typically done via USPS and can take from 2 to 15 business days.
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International buyers (non-US) are responsible for duties and customs fees.
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We are not responsible for packages sent to the wrong address due to the customer providing the wrong shipping address when placing the order. If there is any error in your shipping address, please notify us as soon as possible. Once we ship a package, we cannot retrieve, redirect or otherwise interfere with delivery to its destination.
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We are not responsible for items that are not insured or that have tracking numbers that fail to update to a delivered status, for any reason, including shipping carrier’s system errors. We will not issue refunds or be held liable for lost, stolen, or confiscated items. NO EXCEPTIONS.
Feel free to ask us any questions about our shipping policy!
We will gladly reply to any email within 1 business days.
Please send all shipment-related questions to service@wonderfultt.com or call us at +1 516-713-6137, Thank you!